Support Bleez
  1. Support Bleez
  2. Support Bleez

Support Bleez

Bienvenue !

⌚Le support Bleez est ouvert du lundi au jeudi : 9h00 - 12h00 et 14h00 - 17h, le vendredi : 9h00 - 12h00 et 14h30 - 17h

📞 Téléphone : 0 892 23 23 68 (0,45 €/Min + prix appel)

💻 Télécharger l'outil de prise en main

  • Contacter le support

    Utilisez ce formulaire pour contacter le support

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