{"xsrfToken":"63af1aa21b96ca402ab7264a4ee2222cacbeb951_lout","branding":{"id":"1","key":"sc","name":"Support Bleez","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#181a29","headerLinkHoverBGColor":"#181a29","headerBadgeColor":"#181a29"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/125f60e2-d236-4218-8c97-fe940488d97a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWVkM2I5NS1iYTI1LTRiZGUtOGMzMy0zZTUzZDk3ZmFhOGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEyNWY2MGUyLWQyMzYtNDIxOC04Yzk3LWZlOTQwNDg4ZDk3YSI6WyJyZWFkIl19LCJleHAiOjE3MzMzMTU0ODEsIm5iZiI6MTczMzMxNDg4MX0.q6SHa9g0KXg6X0o5VTNoL1ZRGwshFASgnuKxjijIBUc&client=55ed3b95-ba25-4bde-8c33-3e53d97faa8e&mode=fit","logoId":"125f60e2-d236-4218-8c97-fe940488d97a","isLogoAvailable":true,"helpCenterTitle":"Support Bleez","sharedPortalName":"Support Bleez","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Support Bleez","sharedPortalName":"Support Bleez","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur le portail de Bleez","sharedPortalName":"Support Bleez","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3b4272","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cae753d6-951e-4285-a9ae-45a59f710f58/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWVkM2I5NS1iYTI1LTRiZGUtOGMzMy0zZTUzZDk3ZmFhOGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhZTc1M2Q2LTk1MWUtNDI4NS1hOWFlLTQ1YTU5ZjcxMGY1OCI6WyJyZWFkIl19LCJleHAiOjE3MzMzMTU0ODEsIm5iZiI6MTczMzMxNDg4MX0.diZp-ZToivYziKOwnIfA2wTquTEMzIhOyzec0feCGxQ&client=55ed3b95-ba25-4bde-8c33-3e53d97faa8e&height=300&mode=fit","bannerMediaApiFileId":"cae753d6-951e-4285-a9ae-45a59f710f58","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sc","projectId":10000,"serviceDeskId":1,"name":"Support Bleez","description":"<p><b>Bienvenue ! Vous pouvez soumettre une demande à notre support en choisissant l'une des catégories ci-dessous.</b></p>\n<p>⌚Voici les horaires du support : Du lundi au jeudi : 8h30 - 12h30 et 13h30 - 18h, le vendredi : 8h30 - 12h30 et 14h30 - 17h</p>\n<h6><a name=\"%F0%9F%93%9ET%26eacute%3Bl%26eacute%3Bphone%3A0892232368%280%2C45%26euro%3B%2FMinprixappel%29\" target=\"_blank\"></a>\uD83D\uDCDE Téléphone : 0 892 23 23 68 (0,45 €/Min + prix appel)</h6>\n<p>\uD83D\uDCBB <a href=\"https://get.teamviewer.com/support_bleez\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Télécharger l'outil de prise en main</a></p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"115","name":"Contacter le support","descriptionHtml":"","callToAction":"Contacter le support","introHtml":"<p>Utilisez ce formulaire pour contacter le support</p>","icon":10466,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[26],"key":""},{"id":"121","name":"Demande de résiliation","descriptionHtml":"","callToAction":"Demande de résiliation","introHtml":"","icon":10514,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10514","groups":[],"key":""},{"id":"54","name":"Demande de service","descriptionHtml":"<p><b>NOUVEAU :</b> Votez pour vos nouveautés préférées en cliquant sur <a href=\"https://bleez.atlassian.net/jira/polaris/projects/CB/ideas/view/3120103\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ce lien</a></p>","callToAction":"Demande de service","introHtml":"<p>Utilisez ce formulaire pour contacter le support</p>","icon":10541,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"5","name":"Demande par e-mail","descriptionHtml":"","callToAction":"Demande par e-mail","introHtml":"<p>Demande reçue de votre canal d'assistance par e-mail.</p>","icon":10527,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"117","name":"Demande par téléphone","descriptionHtml":"","callToAction":"Demande par téléphone","introHtml":"","icon":10531,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""},{"id":"119","name":"Formation","descriptionHtml":"","callToAction":"Formation","introHtml":"","icon":10505,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[],"key":""},{"id":"118","name":"Onboarding client","descriptionHtml":"","callToAction":"Onboarding client","introHtml":"","icon":10502,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10502","groups":[],"key":""},{"id":"116","name":"Signaler un bug","descriptionHtml":"","callToAction":"Signaler un bug","introHtml":"<p>Utilisez ce formulaire pour nous signaler un dysfonctionnement de l'application.</p>","icon":10545,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"44","name":"Signaler un incident","descriptionHtml":"<p><b>NOUVEAU :</b> Votez pour vos nouveautés préférées en cliquant sur <a href=\"https://bleez.atlassian.net/jira/polaris/projects/CB/ideas/view/3120103\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ce lien</a></p>","callToAction":"Signaler un incident","introHtml":"<p>Utilisez ce formulaire pour nous signaler un dysfonctionnement de l'application.</p>","icon":10545,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"51","name":"Suggérer une amélioration","descriptionHtml":"<p><b>NOUVEAU :</b> Votez pour vos nouveautés préférées en cliquant sur <a href=\"https://bleez.atlassian.net/jira/polaris/projects/CB/ideas/view/3120103\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ce lien</a></p>","callToAction":"Suggérer une amélioration","introHtml":"<p>Vous souhaitez nous suggérer une amélioration ?</p>","icon":10539,"iconUrl":"https://support.client.bleez.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":26,"name":"Contacter le support"}],"orderMapping":{"26":[115],"1":[54]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWVkM2I5NS1iYTI1LTRiZGUtOGMzMy0zZTUzZDk3ZmFhOGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzMzMTYwODEsIm5iZiI6MTczMzMxNDg4MX0.A-eV6zH1Ls9PWsMsoucZZq8wBvIswy0ItX5EwbvPG-A","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"55ed3b95-ba25-4bde-8c33-3e53d97faa8e","tokenDurationInMins":20}},"sharedPortal":{"name":"Support Bleez","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}